Frequently Asked Questions

Everything you need to know about your Mando beauty routine.

When will my order arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

Are Mando products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals at any stage of production.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping costs.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our global shipping options in the near future.

Are your beauty products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.